CIO – Your legacy awaits - WalkMe™ - Digital Adoption Platform

Are You a Traditional or Transformational CIO?

As the CIO and leader of technology, your executive leadership turns to you as the best person to strategically connect technology and business and to navigate digital transformation towards success.

Drive a Successful Digital Transformation

Lack of visibility is challenging your ability to scale the business and the success of your employees and customers. A strong digital adoption strategy is key to achieving your transformation goals.

Change

Visibility

Adoption

Successful Digital
Transformation

CIO

Change

Visibility

Adoption

Successful Digital Transformation

Digital Adoption is the Key To A Successful Transformation

CIOs and CEOs worldwide agree on three main indices by which the success of a digital transformation will be measured:

Maximized organization-wide productivity
Optimized IT budgets
Improved digital employee experience

75% of CIOs are currently undergoing a digital transformation

Gartner’s 2019 CIO Agenda - Global Perspective

Global SaaS Sales Are at an All-Time High

Homegrown/Internal Software

On-Prem + Mainframe

SaaS

Source: Battery Ventures; Forrester; Gartner; The Yankee Group; BEA.gov; Input Research

US Productivity in the Last Ten Years

Since 2011 productivity gains have slowed to a crawl

iPhone ^®
Launched

100 million
Twitter ^® users

1 billion
smartphones

Index Points

Digital Transformation is Here

at least 44% of global IT budgets will be invested in business changes and innovations

(Deloitte, Global CIO Survey, 2018)

90% of executives believe that increased workforce productivity will be a major success metric

(World Economic Forum, Future of Jobs, 2018)

54% of all employees will require significant reskilling and upskilling by 2022

(World Economic Forum, Future of Jobs, 2018)

Only 14% of CIOs report sustained performance improvements from Digital Transformation

(McKinsey & Company, Global CIO Survey, 2019)

Transformations and business changes come with a huge promise - that of enhanced relationships with customers and employees. However, in reality, it carries a massive challenge. The challenge of adoption. That is the key to a successful digital transformation.

Business Outcome

Implementation

Go Live

Stabilization

Benefits Realization

Time

The Promise

The Reality

Valley of Despair

CRM

Expense Reporting

Staffing

Overwhelmed Employee

With many transformations in place, employees are finding it hard to navigate and adopt the tools needed to complete their everyday tasks productively.

Decreased Employee Experience
IT Support
Low Productivity
Low Adoption

WalkMe's four Layer Approach to Adoption

Insights
Guidance
Engagement
Automation
CIO

Collect and analyze usage data, gain visibility into the user journey and find out where your users struggle, so that you can make data-driven decisions and champion transformational change.

Contextually drive users to action with in-app and cross-app, step-by-step guidance. Using strategically placed content delivered at the moment of need, users can successfully and accurately complete complex business processes.

Shift from reactive to proactive user engagement by anticipating user needs and providing personalized guidance so that your users never have to search for help again.

Simplify the user experience by eliminating empty clicks and automating mundane tasks - within and across applications. Ensure accurate process completion as you increase user engagement and send productivity soaring.

All user activity flows into one dashboard for full adoption visibility.

2000 + Leading Enterprises Use WalkMe

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