• Ensure all employees follow the latest standards and automate steps that lead to user errors.
  • Let your employees ask questions and complete entire processes simply by chatting with our intuitive bot.
  • Give your developers a break, use our simple editor to build automated workflows and intuitive chatbots out of the box.
  • WalkMe operates on top of any enterprise solution for both the front-end employee, as well as the back-office.

“WalkMe had a huge impact on Sprinklr in a short period of time [...] Creating a frictionless employee experience leads directly to customer happiness and overall growth. With WalkMe, employee support tickets reduced by up to 85%.“

Asha Aravindakshan | VP of Customer Delight and Operations

WalkMe's Approach to Digital Adoption

The DAP Layers

  1. Insights
  2. Guidance
  3. Engagement
  4. Automation
  5. DAP Center

Collect and analyze usage data, gain visibility into the user journey and find out where your users struggle, so that you can make data-driven decisions and champion transformational change.

Contextually drive users to action with in-app and cross-app, step-by-step guidance. Using strategically placed content delivered at the moment of need, users can successfully and accurately complete complex business processes.

Shift from reactive to proactive user engagement by anticipating user needs and providing personalized guidance so that your users never have to search for help again.

Simplify the user experience by eliminating empty clicks and automating mundane tasks - within and across applications. Ensure accurate process completion as you increase user engagement and send productivity soaring.

Gain full visibility into all user activities and adoption metrics so that you can make strategic and data-driven decisions that grow revenue and accelerate digital transformation.

Insights
Guidance
Engagement
Automation
DAP Center
Collect and analyze usage data, gain visibility into the user journey and find out where your users struggle, so that you can make data-driven decisions and champion transformational change.
Contextually drive users to action with in-app and cross-app, step-by-step guidance. Using strategically placed content delivered at the moment of need, users can successfully and accurately complete complex business processes.
Shift from reactive to proactive user engagement by anticipating user needs and providing personalized guidance so that your users never have to search for help again.
Simplify the user experience by eliminating empty clicks and automating mundane tasks - within and across applications. Ensure accurate process completion as you increase user engagement and send productivity soaring.
Gain full visibility into all user activities and adoption metrics so that you can make strategic and data-driven decisions that grow revenue and accelerate digital transformation.